Priority Triage

A four-way branch that's really five conditions, since SEV1 and "SEV2 with a VIP customer" both route to the same place through two different checks: SEV1 always goes to the war room; SEV2 goes to the war room only if the customer is VIP, otherwise on-call; SEV3 goes to the queue; everything else goes to backlog. The VIP flag is deliberately a text value ("true"/"false"), not a real checkbox — compare it as a string or coerce it explicitly, whichever your framework prefers, but don't assume it behaves like a boolean. Reset cycles through every severity/VIP combination, so a full sweep hits all five branches well within 12 resets.